Remote Level 1 Customer Care – Email And Chat

We’re looking for team members who are team-oriented, of course, but who are also highly motivated, with the ability to work independently to solve unique problems.

In this role, you will not have to speak to anyone face-to-face. You only chat online, using tools such as Facebook Messenger. You will work for businesses answering live chat messages on their website or social media accounts. These are remote positions, meaning that you can do the work online from anywhere.

As a live chat assistant, you will be paid to reply to live chat messages on a business’s website or social media accounts. This includes answering customer questions, providing sales links, and offering discounts.

Roles: As a live chat customer support agent, you will address incoming queries via live chat on businesses’ websites and their social media platforms. This role involves fielding support questions from existing customers as well as sales-related inquiries from prospective customers.

Contract length: No fixed term

Rate: $35 per hour

Requirements: You must possess a device capable of accessing social media and website chat functionalities (Phone/Tablet/Laptop). The ability to work independently, follow detailed instructions precisely, and maintain availability for at least 10 hours weekly is crucial. A stable internet connection is also required.

Location: Remote work worldwide (United States preferred).

There is a current global demand for live chat customer support agents.

If you are ready to start immediately, please apply below.