As a Remote Customer Support – Live Chat Operator, you’ll be the front line of our customer service, offering real-time assistance and support through our live chat platform. This role offers flexible hours, making it ideal for those seeking work-life balance while still delivering top-notch customer support. You’ll help resolve customer queries, provide product information, and ensure a positive service experience. We’re looking for individuals with excellent communication skills, a customer-first mindset, and the ability to work independently in a remote setting.
Roles: As a live chat customer support agent, you will address incoming queries via live chat on businesses’ websites and their social media platforms. This role involves fielding support questions from existing customers as well as sales-related inquiries from prospective customers.
Contract length: No fixed term
Rate: $35 per hour
Requirements: You must possess a device capable of accessing social media and website chat functionalities (Phone/Tablet/Laptop). The ability to work independently, follow detailed instructions precisely, and maintain availability for at least 10 hours weekly is crucial. A stable internet connection is also required.
Location: Remote work worldwide (United States preferred).
There is a current global demand for live chat customer support agents.
If you are ready to start immediately, please apply below.