Become a key player in our customer support team as a Chat Support Specialist. This remote role is designed for individuals who excel in digital communication and are committed to providing exceptional customer service. You’ll assist customers through chat, solving problems, and answering queries with efficiency and empathy. Ideal for those with a problem-solving mindset and a dedication to creating positive customer experiences, this position offers the chance to work from anywhere, supporting users and contributing to our team’s success.
Roles: As a live chat customer support agent, you will address incoming queries via live chat on businesses’ websites and their social media platforms. This role involves fielding support questions from existing customers as well as sales-related inquiries from prospective customers.
Contract length: No fixed term
Rate: $35 per hour
Requirements: You must possess a device capable of accessing social media and website chat functionalities (Phone/Tablet/Laptop). The ability to work independently, follow detailed instructions precisely, and maintain availability for at least 10 hours weekly is crucial. A stable internet connection is also required.
Location: Remote work worldwide (United States preferred).
There is a current global demand for live chat customer support agents.
If you are ready to start immediately, please apply below.