Step into the dynamic world of social media with our Social Media Chat Support role. This remote position is open to candidates with no prior experience, providing an exciting opportunity to support users across various social media platforms. You’ll engage with users via chat, offering support, resolving issues, and enhancing their overall experience. Ideal for individuals passionate about social media and with excellent communication skills, this role offers a unique intersection of technology, communication, and customer service.
Roles: As a live chat customer support agent, you will address incoming queries via live chat on businesses’ websites and their social media platforms. This role involves fielding support questions from existing customers as well as sales-related inquiries from prospective customers.
Contract length: No fixed term
Rate: $35 per hour
Requirements: You must possess a device capable of accessing social media and website chat functionalities (Phone/Tablet/Laptop). The ability to work independently, follow detailed instructions precisely, and maintain availability for at least 10 hours weekly is crucial. A stable internet connection is also required.
Location: Remote work worldwide (United States preferred).
There is a current global demand for live chat customer support agents.
If you are ready to start immediately, please apply below.