Lead a team of dedicated chat support representatives as a Remote Chat Manager, where your leadership and management skills will drive success in delivering top-tier customer service. In this role, you’ll oversee chat operations, ensure team performance meets high standards, and contribute to strategy development to enhance chat support effectiveness. Ideal for experienced managers passionate about fostering a supportive remote work environment, you’ll play a crucial role in our team’s growth and customer satisfaction.
Roles: As a live chat customer support agent, you will address incoming queries via live chat on businesses’ websites and their social media platforms. This role involves fielding support questions from existing customers as well as sales-related inquiries from prospective customers.
Contract length: No fixed term
Rate: $35 per hour
Requirements: You must possess a device capable of accessing social media and website chat functionalities (Phone/Tablet/Laptop). The ability to work independently, follow detailed instructions precisely, and maintain availability for at least 10 hours weekly is crucial. A stable internet connection is also required.
Location: Remote work worldwide (United States preferred).
There is a current global demand for live chat customer support agents.
If you are ready to start immediately, please apply below.