Become a pivotal part of our customer service team as a Live Chat Customer Support Representative. Working remotely, you’ll assist customers in real-time, providing solutions, guidance, and information via live chat. Your ability to quickly understand and respond to customer needs will be key to ensuring a smooth and satisfying customer experience. Ideal for individuals with excellent typing skills and a commitment to customer satisfaction, this role allows you to make a direct impact from anywhere.
Roles: As a live chat customer support agent, you will address incoming queries via live chat on businesses’ websites and their social media platforms. This role involves fielding support questions from existing customers as well as sales-related inquiries from prospective customers.
Contract length: No fixed term
Rate: $35 per hour
Requirements: You must possess a device capable of accessing social media and website chat functionalities (Phone/Tablet/Laptop). The ability to work independently, follow detailed instructions precisely, and maintain availability for at least 10 hours weekly is crucial. A stable internet connection is also required.
Location: Remote work worldwide (United States preferred).
There is a current global demand for live chat customer support agents.
If you are ready to start immediately, please apply below.