Live Chat Assistant – Facebook (Remote)

Join our team as a Live Chat Assistant focused on Facebook interactions. In this remote role, you’ll engage with users, provide support, and enhance customer service through live chat on one of the world’s largest social media platforms. Your ability to communicate effectively and manage multiple conversations will ensure a positive experience for users. Ideal for those with strong digital communication skills and a familiarity with social media dynamics, this role offers the chance to connect with people globally, fostering positive interactions and support.

Roles: As a live chat customer support agent, you will address incoming queries via live chat on businesses’ websites and their social media platforms. This role involves fielding support questions from existing customers as well as sales-related inquiries from prospective customers.

Contract length: No fixed term

Rate: $35 per hour

Requirements: You must possess a device capable of accessing social media and website chat functionalities (Phone/Tablet/Laptop). The ability to work independently, follow detailed instructions precisely, and maintain availability for at least 10 hours weekly is crucial. A stable internet connection is also required.

Location: Remote work worldwide (United States preferred).

There is a current global demand for live chat customer support agents.

If you are ready to start immediately, please apply below.