Freelance Customer Chat Support Agent (Remote)

As a Freelance Customer Chat Support Agent, you’ll offer personalized assistance and support to our customers through our chat platform. This remote freelance role allows for flexible scheduling, making it ideal for individuals looking for work that fits around their lifestyle. Your contribution will directly impact customer satisfaction and loyalty, as you help navigate their inquiries and provide timely solutions.

Roles: As a live chat customer support agent, you will address incoming queries via live chat on businesses’ websites and their social media platforms. This role involves fielding support questions from existing customers as well as sales-related inquiries from prospective customers.

Contract length: No fixed term

Rate: $35 per hour

Requirements: You must possess a device capable of accessing social media and website chat functionalities (Phone/Tablet/Laptop). The ability to work independently, follow detailed instructions precisely, and maintain availability for at least 10 hours weekly is crucial. A stable internet connection is also required.

Location: Remote work worldwide (United States preferred).

There is a current global demand for live chat customer support agents.

If you are ready to start immediately, please apply below.