As a Customer Service Chat Agent, you play a crucial role in our mission to provide outstanding customer service. Through our chat platforms, you’ll have the opportunity to solve problems, offer solutions, and make a significant impact on customer satisfaction. This role demands excellent communication skills, a problem-solving mindset, and the ability to work in a fast-paced environment. Join us and become a key player in enhancing our customer experience.
Roles: As a live chat customer support agent, you will address incoming queries via live chat on businesses’ websites and their social media platforms. This role involves fielding support questions from existing customers as well as sales-related inquiries from prospective customers.
Contract length: No fixed term
Rate: $35 per hour
Requirements: You must possess a device capable of accessing social media and website chat functionalities (Phone/Tablet/Laptop). The ability to work independently, follow detailed instructions precisely, and maintain availability for at least 10 hours weekly is crucial. A stable internet connection is also required.
Location: Remote work worldwide (United States preferred).
There is a current global demand for live chat customer support agents.
If you are ready to start immediately, please apply below.