Customer Experience Chat Agent (Remote)

As a Customer Experience Chat Agent, you’ll play a pivotal role in shaping the customer journey and enhancing satisfaction. This remote position allows you to interact with customers via chat, addressing their needs, answering questions, and providing solutions that enhance their experience with our brand. Ideal for individuals with a passion for service excellence and strong communication skills, this role offers the opportunity to make a significant impact from anywhere.

Roles: As a live chat customer support agent, you will address incoming queries via live chat on businesses’ websites and their social media platforms. This role involves fielding support questions from existing customers as well as sales-related inquiries from prospective customers.

Contract length: No fixed term

Rate: $35 per hour

Requirements: You must possess a device capable of accessing social media and website chat functionalities (Phone/Tablet/Laptop). The ability to work independently, follow detailed instructions precisely, and maintain availability for at least 10 hours weekly is crucial. A stable internet connection is also required.

Location: Remote work worldwide (United States preferred).

There is a current global demand for live chat customer support agents.

If you are ready to start immediately, please apply below.