Join our team as a Chat Support Representative and provide exceptional customer service without the need for phone calls. You’ll assist customers through chat, answering questions, resolving issues, and ensuring a positive experience. This position is perfect for those who excel in written communication and prefer a text-based support approach. Ideal for individuals seeking a customer service role that combines the convenience of remote work with the satisfaction of helping others.
Roles: As a live chat customer support agent, you will address incoming queries via live chat on businesses’ websites and their social media platforms. This role involves fielding support questions from existing customers as well as sales-related inquiries from prospective customers.
Contract length: No fixed term
Rate: $35 per hour
Requirements: You must possess a device capable of accessing social media and website chat functionalities (Phone/Tablet/Laptop). The ability to work independently, follow detailed instructions precisely, and maintain availability for at least 10 hours weekly is crucial. A stable internet connection is also required.
Location: Remote work worldwide (United States preferred).
There is a current global demand for live chat customer support agents.
If you are ready to start immediately, please apply below.