Become an integral part of our customer service team as a Chat Customer Service Representative. You’ll assist customers through chat, providing timely and accurate information, resolving issues, and ensuring a seamless support experience. This role requires strong digital communication skills and a dedication to solving problems with empathy and efficiency. Ideal for those seeking to excel in customer service, this position offers a dynamic environment to grow your skills and make a difference.
Roles: As a live chat customer support agent, you will address incoming queries via live chat on businesses’ websites and their social media platforms. This role involves fielding support questions from existing customers as well as sales-related inquiries from prospective customers.
Contract length: No fixed term
Rate: $35 per hour
Requirements: You must possess a device capable of accessing social media and website chat functionalities (Phone/Tablet/Laptop). The ability to work independently, follow detailed instructions precisely, and maintain availability for at least 10 hours weekly is crucial. A stable internet connection is also required.
Location: Remote work worldwide (United States preferred).
There is a current global demand for live chat customer support agents.
If you are ready to start immediately, please apply below.